General terms and conditions for using the website

  • General information




Accessing and using the website implies your full acceptance of the terms and conditions of use. So if you use this site you agree to the rules and terms and conditions governed by Barzoire. If you do not agree to respect the terms of use, please do not register or use our services.

Barzoire has the right to modify these terms and conditions at any time without informing you. Please use these terms of use frequently to stay informed about the related modifications.

The domain, the website and its content are in the full possession of the company “LAURENCE BARZOIRE SRL-D” with registered office in Bucharest, Sector 1, Maica Teofana Str., CUI-37823073. All materials used on the site (photos, illustrations, names, copyrights, animations, text, graphics, logos, video, software structure, web design etc.) are protected and owned by Barzoire. The access to the site or use of its content in any other way, form and purpose (publication, disclosure, reproduction, modification, deletion, sale, display, public exposure, addition) than the user’s personal, private and non-commercial use is forbidden.

The services presented on our site are not intended for people under the age of 14. If we find in the information displayed at the time of logging that the user does not meet the required age, measures will be taken to block access to the site.

We inform you that Barzoire can not guarantee the accuracy of product descriptions, product images, colors, prices, promotions, availability, ingredients or other information or content on the site, but we do our best to be as close as possible of reality. It is also important to know that some of the objects used for accessorizing the products it may not fit into the price of the product displayed on the site or be intended for sale.

  • Payment method

Product prices are shown on the site in Euro and can be converted for each region. To this is added delivery taxes plus other fees in the order form. Product prices will be presented on the site. Prices may change from time to time, but the changes will not affect any confirmed order.

The payment of the prices presented in the order and the delivery prices will be made by the customer by credit card, bank transfer or PayPal. In Romania the payment can be made only in lei.

  • Transport and delivery

The purchased products will be delivered to you by a courier company on business days. Usually the delivery time of the products is between 3 and 10 working days from the moment of order shipment.

However, you must be aware that the delivery time may vary depending on the product’s complexity and the region from which the order is placed. If is necessary the delivery charges will be charged by the customer and will be added to the price of the product or will be indicated on the order form and on the bill. In case of unforeseen events or any other unexpected problems, the purchased products will be delivered within 30 working days of the indicated date.

We would like to inform you that all BARZOIRE products are made in the creative workshop and are made for each client. The creation of a product can take from 2-3 days to 2 weeks, depending on its complexity (for the accessible products section of the new collection).

If the deadline is not respected, the customer has the right to reject the order and Barzoire will refund to him immediately all amounts paid. For any detail about tracking your order please access the information in the “Contact” section where we can help you with information about the location of the order and the estimated time it will arrive.

  • Returns

We are very preoccupied about our services to be fully satisfying for you and that’s why we are available to accept the return of products that do not meet your needs. If you would like to return a product, we inform you that you are required to notify us about your intention within 14 days of delivery. You can return the products purchased online at the Barzoire showroom located in Bucharest Sector 2 Str. Silvestru Nr.6. You must understand that these must must meet certain storage and care conditions to be accompanied by the invoice and packed properly in the original package and intact labels.

Handmade products, hand-painted, oversized (standard sizes) or those made on special dimensions cannot be returned! The merchandise that have been sorted, washed, used, modified, or damaged will not be accepted. Barzoire has the right to refuse the return of any product that does not respect these requirements. Fees for the delivery or transport of returned items are not covered by us.

Barzoire does not accept product exchanges.

For more information and assistance of any kind please go to the “Contact” section.

Privacy Policy and Data Protection

This privacy policy sets out how Barzoire collects and uses your personal data while using the site. The term “personal data” applies to all personal information (especially username, password, first name, last name, date of birth, e-mail address and postal address) that Internet users can disclose when subscribing to the Barzoire Newsletter section of the site’s “NEWSLETTER” and / or any message sent via the “CONTACT” section of the site. Such data, regardless of their type, will allow, directly or indirectly, Barzoire to identify and improve knowledge of Internet users and to send them the newsletter and / or respond to their messages. We will collect various types of personal data about you for the purposes described in this policy, including:

Contact information (such as your name, birthday, nationality, e-mail address, postal address, telephone number and any other personal data) that you provide by filling out forms on the site, including if you subscribe to our newsletter and register and create a site account.

Details of any transaction you make.

Personal data that may be contained in the communications you submit, for example, to report a problem or to send queries, concerns or comments about the site or its content.

Information from surveys we can run from time to time on the site for research purposes if you choose to respond or participate.

Credit card / debit card information.

Information on how to use and navigate our site, such as your IP address and other device identifiers, your operating system and browser type, as well as information about the pages of your site that you access, collected through cookies or other tracking technologies.

Personal information collected from third parties, such as data that you agree to share with socially accessible social networks (eg, Facebook, Instagram, etc.) and / or that we can collect from other publicly accessible databases .

You have no obligation to provide such information. The provision of your personal data is required to process your order for the purchase of products on the site, other services provided on your site at your request, or when your personal data is necessary to fulfill the obligations imposed by law, or regulations. Refusal to provide us with the personal data necessary to achieve the above purposes may prevent us from taking over the purchase of products sold on the site or from fulfilling the obligations imposed by law and other regulations. Therefore, non-fulfillment of your personal data may in some cases constitute a legitimate and justified reason not to process your order for the purchase of products sold on the site or not providing the services of the site.

Barzoire will make every effort to ensure the confidentiality and security of identifiable personal information.

  • Cookies

Our site uses cookies. Cookies are text files that contain small amounts of information that a user’s device (computer, tablet, or mobile) downloads when visiting a website. They allow the site to “remember” the computer, but not specifically who uses it and improves the user experience. By associating identification numbers in cookies with other customer information, for example, when you sign in to the site, then we know that the cookie information relates to you.

Cookies are generally used for various purposes, such as letting the user navigate efficiently between pages, implement user preferences, and generally improve their browsing experience by personalizing the site based on the navigation and user profile. They can also help ensure that the ads the user views online are more relevant to them and their interests.

Any future changes to this cookie policy will be posted on the site and, if needs, will be notified to users by email. Users are encouraged to read this cookie policy frequently to check for any updates or changes.

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